Managing employee inquiries and investigations shouldn’t be a struggle with emails and spreadsheets. PMG’s Case Central® for HR offers organizations a cost-effective way to handle employee cases efficiently and effectively.
Key Benefits
Supports Employee Inquiries and Investigations
Handle various case types with configurable options to suit your organization's needs.
Provides Management Visibility
Gain early insights into trends and improve decision-making.
Improves Operational Efficiencies
Reduce administrative burdens and streamline HR processes.
Quick and Easy Implementation
Deploy the solution swiftly without extensive IT involvement.
Comprehensive Features
Case Central HR offers the functionality HR professionals need most
Case Creation
Initiate cases with ease through user-friendly interfaces.
Case Dispatch & Assignment
Efficiently route cases to the appropriate HR personnel.
Case Prioritization & Escalation
Manage case urgency and ensure timely resolutions.
Threshold Tracking
Automatically monitor time thresholds to maintain accountability.
Communication Templates
Use standardized language for compliance governance and consistency.
Data Encryption
Ensure compliance with data privacy and protection regulations.
Security & Compliance
PMG is committed to maintaining the highest standards of security and compliance.
SOC 2 Type II Certified
Our systems and controls meet acceptable standards for both design and operating effectiveness.
HIPAA Compliant
We safeguard protected health information (PHI) and prevent unauthorized use or disclosure.