HDI World Conference to Include Leading Enterprise Service Catalog from PMG

Cost cutting capabilities of business process automation software will be displayed
Atlanta, Ga. – March 15, 2011 – PMG.net Inc., the technology leader for enterprise service catalogs and business process automation, today announced its participation in HDI 2011, the 21st annual world conference for IT service and technical support. This popular industry event will be held in Las Vegas on March 29 – April 1, 2011. During the conference PMG will showcase how its PMG Service Catalog Suite (PMG SCS) helps customers achieve operational excellence in service delivery.

Over 1600 IT service and technical support professionals will attend HDI 2011. With more than 80 breakout sessions, this educational event covers topics ranging from IT strategy and business alignment to optimizing performance through technology.

At PMG’s booth #110 attendees will be able to see service catalog capabilities that set the industry standard. Designed to simplify and speed deployment of service catalogs, PMG SCS empowers any organization to design, create, publish, and make a truly actionable service catalog that will provide real business value and process improvement.

IT groups ranging from small help desks to large global support teams turn to PMG because it offers the most comprehensive, yet flexible and easy to use highly scalable service catalog & business process automation solution available. PMG SCS outpaces the competition with a vast set of configurable and dynamic design features that provide for a rich, easy-to-use end-user and administrative interface.

PMG SCS version 6 leverages PMG’s deep experience in e-Commerce, portal deployment and collaboration, the solution combines:

• PMG iRequest: an e-Commerce online catalog and request system
• PMG iDeliver: a full business process management (BPM) suite providing powerful workflow design, enterprise application integration (EAI) and workflow
• PMG iCollaborate®: an enterprise content management and collaboration engine

PMG’s vast array of Connectors provide out-of-the-box integrations with SAP, Oracle, Microsoft SharePoint, Active Directory, Sun Identity Manager, LDAP, e-mail, and most leading ITSM applications such as BMC Remedy and Service Desk Express, CA Service Desk, HP Service Center/Manager, IBM Maximo, Microsoft SCCM, Numara Footprints, Marval and numerous others.

About PMG

More than 20 percent of the Global 100 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.