• Help/Service Desks
• IT, ITIL, COBIT
• Changepoint
• Marketing Operations
• Facilities Management
• Shared Services Orgs (SSOs)
• Service Level Management
• Employee Onboarding
• Employee Offboarding
• Compliance
• Solution Scenarios

PMG Service Catalog Suite empowers Shared Services Organizations (SSOs) to deliver on these key goals:

• Achieving and measuring economies of scale

• Effectively measuring service quality and performance (KPIs)

• Leveraging next generation technology to gain competitive advantage

• Automate and improve processes to drive out cost and maximize efficiency

Many SSOs have successfully deployed Enterprise Content Management (ECM) tools to reign in unstructured data and facilitate communications. PMG’s Service Catalog Suite includes is iCollaborate ECM, but also adds next generation Business Process Management (BPM), Enterprise Application Integration (EAI), and e-Commerce capabilities to drive true end-to-end process and workflow automation for optimal delivery of shared services. So whether your are an HR, Finance, IT or other SSO, PMG’s unique solution will help your organization become Best-in-Class with processes that deliver the highest levels of performance that beat industry benchmarks.

According to the English Institute of Chartered Accountants, more than 30% of U.S. Fortune 500 companies have implemented a shared service centre, and are reporting cost savings in their general accounting functions of up to 46%. If you’re SSO is looking to achieve results like these, schedule your free demonstration today.