• Products
• PMG Service Catalog Suite
  • How It Works
  • Features and Benefits
  • Ease of Use
  • Product Components
  • Integrations
  • Hardware and Software Specifications
  • Language Support
  • Differentiators
  • Frequently Asked Questions
  • Example: Automated Self-Service
• PMG iRequest
• PMG iDeliver
• PMG iCollaborate

PMG SCS is designed from the ground up to be the best-of-breed Service Catalog solution on the market. Service Catalog Management is one of the core ITILv3 processes, designed as a critical step toward transforming IT into a true service provider and providing benefits such as:

• Communicating, in relevant business terms, how your organization supports business goals
• Improved customer service and satisfaction
• Improved responsiveness and turnaround times
• Empowering self-service, efficiencies, and economies of scale

PMG SCS is natively designed to support. SCM includes the basic functions, including:

• Creation of the services, titles, descriptions, templates, and attributes,
• Presentation of the services in a graphical, actionable, role-driven online catalog
• Ability to support both Business Service Catalog and Technical Service Catalog
• Easily editable and maintained to ensure current, relevant, and consistent information

For more information, contact us today or download a free trial.